Refund Policy

At Muslim Quran Lessons, we strive to provide an exceptional Quranic learning experience to our valued students. We understand that circumstances may arise where refunds or course cancellations are required. Our refund and cancellation policy outlines the terms and procedures for such situations:

Course Fees and Payment:

• The course fees are specified in each course listing and must be paid before the first class session.
• Payment methods include PayPal, recurring bank deposits, Skrill, Moneybookers, and others.
• Registration is considered complete only after all applicable fees are paid or authorized by the registrant’s employer.

Refund Policy:

• If you decide to discontinue the course before it starts, a full refund (100%) of the amount paid will be reimbursed.
• No refund credit is provided if you drop the course after the subscription date has passed.
• A 30-day notice is required for subscription cancellation. Failure to provide advance notice will result in a charge for the total monthly payment.
• Makeup classes can be arranged with a $5 charge for customer requests. The first two makeup classes are free.
• We do not offer makeup classes for more than three classes in a given subscription month.
• Refunds for religious holidays such as Eid-ul-Fitr and Eid-ul-Adha are not provided.

Trial and Miscellaneous:

• Up to 3 free trial classes are offered, each with a 30-minute session, exclusively for new customers.
• Free trials are not available for existing customers, course changes, or teacher requests.
• Gift payments to teachers are not encouraged, but exceptions may be made upon request.

Refund Requests:

• All refund requests must be made in writing and include the student’s and customer’s full name, along with the course title.
• Submit the refund request via email to suppport@muslimquranlessons.com. 
• Refunds will be processed within 2-4 weeks after receiving the refund request.

Course Cancellation Requests:

• All requests for course cancellation or plan changes must be made in writing and include the student’s and customer’s full name, along with the course title.
• Submit the cancellation request via email to suppport@muslimquranlessons.com or open a support ticket.

Contact Us: For more information or clarification regarding our Refund and Cancellation Policy, please feel free to contact us.

Important Rules for Makeup Classes:

• To cancel a class, inform your teacher on Zoom/Skype or email us at least 5 hours prior to avail the makeup class.
• Makeup classes are limited to 3 per membership month.
• Makeup class requests cost $5, and the first two makeup classes are free.
• Makeup classes for missed classes require an official request based on exceptional circumstances.

Terms & Conditions of Fee:

• After the successful completion of free trial sessions, course fees will be charged in advance.
• HolyQuranClasses reserves the right to increase fees by 7-8% annually.
• Classes may be discontinued for overdue payments of more than seven days.
• Classes may be canceled for students absent for more than two weeks without prior notice.

Refundable Fees Policy:

• Refunds are provided based on the stage of course completion.
• Detailed refund percentages are applicable for different stages of course discontinuation.

How to Submit Refund Requests:

• Submit refund requests via email to support@muslimquranlessons.com.

How to Submit Course Cancellation Requests:

• Submit course cancellation requests via email to support@muslimquranlessons.com or open a support ticket.

Please note that Muslim Quran Lessons may update its Refund and Cancellation Policy as necessary, and any changes will be communicated through our website.

These terms and conditions apply to all students.